Shipping, Refunds & Returns

Thanks for shopping at ZUZU. We appreciate the fact that you enjoy skinny ties like we do! We aim to make every purchase from ZUZU a great experience, and we hope you’re happy with your new products! If you need to make a return however, we have you covered!

Just a few things to remember when you make a return:

  1. You have 14 days after receiving your order to return it for a full refund.
  2. Any returns after the 14 days will be for in-store credit ONLY.
  3. The products should be unworn and in new condition.

The ZUZU return Address is:


844 N 880 W

Pleasant Grove, UT, 84062

If you don’t have any questions/concerns about your return, just send it to the address above! If you have any questions please email us at and we’ll get back to you within 2-3 business days!

Shipping Rates & Provider:

We ship primarily with USPS. Domestic shipping takes 3-5 business days to ship and is a flat rate of $4.00. International shipping is also USPS and takes up to 2-3 weeks. The flat rate for international shipping is $13.50. ZUZU is not responsible for any possible customs charges upon delivery.

Gift Returns

Did you get an order that’s not quite your steez? No worries. We’ll issue a shop credit so you can pick the perfect products yourself. Just email us at!

Still Need Help?

Email us at with any questions you may have and we will get back to you within 24-48 hours.