Thanks for shopping at ZUZU. We appreciate the fact that you enjoy skinny ties like we do! We aim to make every purchase from ZUZU a great experience, and we hope you’re happy with your new products! If you need to make a return however, we have you covered!
Just a few things to remember when you make a return:
- You have 14 days after receiving your order to return it for a full refund.
- Any returns after the 14 days will be for in-store credit ONLY.
- The products should be unworn and in new condition.
The ZUZU return Address is:
844 N 880 W
Pleasant Grove, UT, 84062
If you don’t have any questions/concerns about your return, just send it to the address above! If you have any questions please email us at firstname.lastname@example.org and we’ll get back to you within 2-3 business days!
Shipping Rates & Provider:
We ship primarily with USPS. Domestic shipping takes 3-5 business days to ship and is a flat rate of $4.00. International shipping is also USPS and takes up to 2-3 weeks. The flat rate for international shipping is $13.50. ZUZU is not responsible for any possible customs charges upon delivery.
Did you get an order that’s not quite your steez? No worries. We’ll issue a shop credit so you can pick the perfect products yourself. Just email us at email@example.com!
Still Need Help?
Email us at firstname.lastname@example.org with any questions you may have and we will get back to you within 24-48 hours.